Some notable blogs are setting up a false dichotomy between “social” and “search” for finding and consuming information. They suggest that Facebook is the “social” alternative to Google’s “search.” This is fundamentally wrong, I argue below. Instead, what we have is a war between two “platforms” neither one of which really fits purely into one of those categories. Both want to attract your eyeballs to their advertisements.
What is Google?
It’s a conduit through which advertisers reach people who have shared their personal preferences with Google. While Google was initially purely a search engine, that is no longer true today. As I wrote yesterday, Google wants to know everything it can about each and every person. Reiterating yesterday’s musings:
Whom do you phone? Google Voice.
To whom do you write? Gmail, Google Wave and Google Buzz.
What do you buy? Google Checkout and Google Product Search.
What do you watch on television? Google TV, which is anticipated to launch with Sony next month.
What do you read? Google Reader and Google Scholar, despite some bumps in the road.
Where do you eat? Google Maps, 800-GOOG-411, Google Places.
What ailments do you have? Google Health, although it appears to be a flop.
Where do you work? Google Profiles.
Where do you live? Google Maps.
What do you look like? Google Profiles and Google Visual Search, perhaps tied together one day.
Where are you? Latitude, Google Buzz and Google Places.
Where did you go and where will you go? Google Calendar.
While the search business fits into this overall picture, it is important to note that very little of the preference harvesting today relies heavily on it.
What is Facebook?
Similar to Google in a sense. Facebook is a conduit through which advertisers reach people who have shared their personal preferences with Facebook. This really begs the question, what do we share with Facebook? Not much when compared to Google. Facebook is far less efficient at harvesting information and has fewer tentacles. These are the questions Facebook may be able to answer about a particular user:
What is your name?
What do you look like?
What is your birthday?
And so on. Facebook also knows what social games you enjoy playing and what you “Like.” Facebook cannot answer most of the questions above that Google can answer. Facebook doesn’t have an email client, a calendar, mapping software, voice transmission, video transmission, etc. Google is much more efficient at harvesting information because it has many more web properties and, not surprisingly, they happen to be the best in most areas.
As an aside, this is where Facebook has truly gone off the deep end: Facebook is giving away the crown jewels. It is now divulging your preferences (“Likes” cannot be made private, for example) to third parties who can archive them indefinitely. This is contrary to the Google platform that seeks to obtain everything tidbit of information about you but tries to lock down that information for Google’s use only. (Buzz was a notable, accidental exception but that mistake was remedied within a couple of days.)
Implications
Search vs. Social is bullshit. Google is social. Google services allow me to communicate with friends and family by Gmail, Wave, Buzz, Voice, etc. I can read their thoughts in emails, hear their voices, see their faces, etc. What makes Facebook more “social” than Google? The fact that someone I went to elementary school with posted about her breakfast food and that she spilled orange juice on her new shoes? Now, there’s the “search” issue. This deserves emphasis:
Facebook does not have a map of the entire internet; Google does.
Google is a better platform for other reasons. It is better organized. I know where to find information I seek. My appointments are on my calendar, my emails are in my inbox, etc. I can archive everything. Facebook provides us, primarily, with a stream of crap that tells me about my friends’ virtual farms, mafias, fish, etc. I see a bunch of happy birthday posts too. The Facebook stream is entirely disorganized and it is not archived in a useful way.
The argument that Facebook will somehow whip Google in the near future baffles me. Google is way out of Facebook’s league in so many different areas. It harvests information better. It protects information it harvests better. It offers utility to its users. If provides us with services that Facebook cannot even come close to providing any time soon. So, this Facebook > Google argument that is being tossed around the internet seems like nonsense to me. I put my money where my brain is. I’m holding my GOOG stock and maybe building the position especially since some people were recently fooled by the blogosphere into believing that Facebook is a serious threat to Google. It isn’t right now and couldn’t become one for a very, very long time.
What’s Facebook up to with all this “like” stuff? I’ll begin by assuming that you are as confused as I was about this idea. Basically, Facebook is attempting to get every website to implement a Facebook “Like” button. When you click a Like button, your Facebook profile will be updated to include your new Like. If this catches on, then the entire internet can be ranked, in a sense, by Facebook users. This information about Likes is relevant in two ways. First, the data can be used on the micro level to target advertisements to you on Facebook, the stickiest and most popular website on the internet. Second, the data can be used on the macro level to perform a popularity ranking of the internet.
Crowdsourcing is the outsourcing of tasks to a large community. An example of crowdsourcing is a cellphone app that reports gasoline prices and asks users of the app to report back prices they observe. Facebook is attempting to crowdsource the internet. Instead of crawling the internet with sophisticated spiders that follow every link, they shift the task to the website owners who must install a “Like” button and to the Facebook populance who must click the buttons to make the system work.
This fundamentally differs from Google’s approach to indexing the web in a few ways. Google spiders the web to detect new content. This approach is changing somewhat through advancements like PubSubHubBub (say that ten times fast) which allow content providers to push their updates to Google and burn real-time RSS feeds. Google also crowdsources the internet in a way but it does so seamlessly and, more importantly, privately. When you search for pages on Google and click links, Google learns both what you like (without clicking a button) and also uses this information to target advertisements and even rank pages in your own search results. In the aggregate, this information (your clicks) is used to rank pages.
So, what’s the difference? Facebook has slowly chipped away at users’ privacy. For example, Facebook updates are now public by default. Perhaps Twitter paved the way for that change but it was not a welcomed change by many. Now, Facebook users are being asked to essentially display their internet preferences and browsing history to their “friends” and the general public. The privacy implications of this scheme are profound. Imagine if Google’s Chrome browser or Google.com asked users to opt-in and make their browsing history public (even on a per-click basis). People would be, rightfully so, outraged. Facebook is being raked over the coals by privacy groups and many people who actually understand what is being proposed. However, the cuteness of “Like” concept and the appeal of the Facebook brand have blinded some people from questioning the entire concept. Frankly, I don’t plan on clicking Like buttons and I believe that people should really think critically about the system that is being implemented.
Somewhat uncomfortably, this website has a Facebook button in the upper right. This enables those who click to see posts in their Facebook stream. This button was created long before we were asked to rank the entire internet. It was intended to serve an entirely different purpose and it wouldn’t bother me one bit if you choose to unlike Tech Bottle but follow the posts another way (by e-mail, Buzz, Twitter, RSS readers, etc.). While on the topic of unliking, I have read that unliking something might pluck the logo off of your profile but there will be other ways to determine a user’s past likes. So, if you Liked Coke last week but want a job at Pepsi this week, you might have sunk yourself.
P.S. Another major issue with the Facebook scheme involves sharing your personal information with other Facebook partners across the web. You probably saw a small box about this at the top of your Facebook stream. This is another somewhat confusing change to Facebook and I have opted out of it. I don’t think it is clear what data will be shared and exactly how it will be used. Perhaps I will become more comfortable with a personalized internet and opt-in at some point but for now, I prefer the internet the way it is.
UPDATE: Matt Cutts, a high profile Google employee, just suspended his Facebook account. http://searchengineland.com/matt-cutts-deactivates-facebook-account-40543

There’s a lot of buzz and chatter in the blogosphere about Google’s upcoming social features. Starting with 
File this rumor in the “quite possible” folder. It comes by way of 
When it comes to privacy, Facebook just doesn’t get it. Today Facebook held a press conference where CEO Mark Zuckerberg laid out Facebook’s position on privacy, apologized for some mix-ups and offered up some bandaids that will be rolled out in the next few weeks. I am going to focus on the most important point of this entire debate which centers around whether public sharing should be opt-in or opt-out.
I sure picked the wrong week to be busy with non-tech stuff. Much has happened in the past week and my Google Reader is still readlined at 1000+ new articles to read. These are some of the stories from the past week that look the most interesting: